Cline
Desktop · Free · MIT
An AI coding assistant integrated into the IDE. Supports MCP servers for enhanced functionality.
Customer Support · Developer Tools
ServiceNow
michaelbuckner/servicenow-mcp
A Model Context Protocol (MCP) server that interfaces with ServiceNow, allowing AI agents to access and manipulate ServiceNow data through a secure API. This server enables natural language interactions with ServiceNow, making it easier to search for records, update them, and manage scripts.
Install
pip install mcp-server-servicenowClient configuration
{
"mcpServers": {
"servicenow": {
"command": "/path/to/your/python/executable",
"args": [
"-m",
"mcp_server_servicenow.cli",
"--url",
"https://your-instance.service-now.com/",
"--username",
"your-username",
"--password",
"<value>"
]
}
}
}Environment variables
SERVICENOW_INSTANCE_URLSERVICENOW_USERNAMESERVICENOW_PASSWORD- GitHub stars
- 9
- Author
- @michaelbuckner
- Category
- Customer Support, Developer Tools
- License
- MIT
- Updated
- Oct 6, 2026
Features
servicenow://incidents: List recent incidents
servicenow://incidents/{number}: Get a specific incident by number
servicenow://users: List users
servicenow://knowledge: List knowledge articles
servicenow://tables: List available tables
servicenow://tables/{table}: Get records from a specific table
servicenow://schema/{table}: Get the schema for a table
Tools (10)
create_incident
Create a new incident
update_incident
Update an existing incident
search_records
Search for records using text query
get_record
Get a specific record by sys_id
perform_query
Perform a query against ServiceNow
add_comment
Add a comment to an incident (customer visible)
add_work_notes
Add work notes to an incident (internal)
natural_language_search
Search for records using natural language (e.g., "find all incidents about SAP")
natural_language_update
Update records using natural language (e.g., "Update incident INC0010001 saying I'm working on it")
update_script
Update ServiceNow script files (script includes, business rules, etc.)
Details on this page are taken from the project's README. Open README
Supported clients
Clients mentioned in this server's README:
Related MCP servers
n8n Secure Workflow Automation for Technical Teams
n8n-io/n8n
Fair-code platform to build and deploy AI agents and workflows. Combine a visual canvas with custom code, run it self-hosted or in the cloud, and connect to 1500+ integrations. AI automation you can trust with real work, from prototype to production.
MaxKB
1Panel-dev/MaxKB
MaxKB = Max Knowledge Brain, it is an open-source platform for building enterprise-grade agents. MaxKB integrates Retrieval-Augmented Generation (RAG) pipelines, supports robust workflows, and provides advanced MCP tool-use capabilities.
MCP Server Chatsum
chatmcp/mcp-server-chatsum
This MCP Server is used to summarize your chat messages.
Linear MCP Server Cuq
jerhadf/linear-mcp-server
This server provides integration with Linear's issue tracking system through MCP, allowing LLMs to interact with Linear issues.
MCP Knowledge Graph
shaneholloman/mcp-knowledge-graph
Store and retrieve information across conversations using entities, relations, and observations. Works with Claude Code/Desktop and any MCP-compatible AI platform.
Servicenow MCP
osomai/servicenow-mcp
This project implements an MCP server that enables Claude to connect to ServiceNow instances, retrieve data, and perform actions through the ServiceNow API. It serves as a bridge between Claude and ServiceNow, allowing for seamless integration.