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Genesys Cloud MCP Server

MakingChatbots/genesys-cloud-mcp-server

A Model Context Protocol (MCP) server for Genesys Cloud's Platform API.

Install

npx -y @makingchatbots/genesys-cloud-mcp-server

Client configuration

{
  "mcpServers": {
    "genesys-cloud": {
      "command": "npx",
      "args": [
        "-y",
        "@makingchatbots/genesys-cloud-mcp-server"
      ],
      "env": {
        "GENESYSCLOUD_REGION": "<GENESYSCLOUD_REGION>",
        "GENESYSCLOUD_OAUTHCLIENT_ID": "<GENESYSCLOUD_OAUTHCLIENT_ID>",
        "GENESYSCLOUD_OAUTHCLIENT_SECRET": "<GENESYSCLOUD_OAUTHCLIENT_SECRET>"
      }
    }
  }
}

Environment variables

GENESYSCLOUD_REGIONGENESYSCLOUD_OAUTHCLIENT_IDGENESYSCLOUD_OAUTHCLIENT_SECRET
Category
Customer Support, Developer Tools
Updated
Oct 6, 2026

Details on this page are taken from the project's README. Open README

Supported clients

Clients mentioned in this server's README:

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Claude Desktop

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Anthropic's official Claude AI desktop application. Supports MCP servers to extend functionality.

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