Claude Desktop
Desktop · Freemium · Proprietary
Anthropic's official Claude AI desktop application. Supports MCP servers to extend functionality.
WindowsMacOS
freshdesk_mcp
effytech/freshdesk_mcp
An MCP server implementation that integrates with Freshdesk, enabling AI models to interact with Freshdesk modules and perform various support operations.
Install
npx -y @smithery/cli install @effytech/freshdesk_mcp --client claude- GitHub stars
- 7
- Author
- @effytech
- Category
- Customer Support, AI Chatbot
- License
- MIT
- Updated
- Oct 6, 2026
Features
Freshdesk Integration: Seamless interaction with Freshdesk API endpoints
AI Model Support: Enables AI models to perform support operations through Freshdesk
Automated Ticket Management: Handle ticket creation, updates, and responses
Tools (28)
create_ticket
Create new support tickets
update_ticket
Update existing tickets
delete_ticket
Delete a ticket
search_tickets
Search for tickets based on criteria
get_ticket_fields
Get all ticket fields
get_tickets
Get all tickets
get_ticket
Get a single ticket
get_ticket_conversation
Get conversation for a ticket
create_ticket_reply
Reply to a ticket
create_ticket_note
Add a note to a ticket
update_ticket_conversation
Update a conversation
view_ticket_summary
Get the summary of a ticket
update_ticket_summary
Update the summary of a ticket
delete_ticket_summary
Delete the summary of a ticket
get_agents
Get all agents
view_agent
Get a single agent
create_agent
Create a new agent
update_agent
Update an agent
search_agents
Search for agents
list_contacts
Get all contacts
get_contact
Get a single contact
search_contacts
Search for contacts
update_contact
Update a contact
list_companies
Get all companies
view_company
Get a single company
search_companies
Search for companies
find_company_by_name
Find a company by name
list_company_fields
Get all company fields
Details on this page are taken from the project's README. Open README
Supported clients
Clients mentioned in this server's README:
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