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Zammad MCP Go logo

Zammad MCP Go

arush15june/zammad-mcp-go

An MCP server for the Zammad API, providing data query and management features for the ticketing system.

View on GitHub

Install

Client configuration

{
  "mcpServers": {
    "zammad": {
      "command": "<path-to>/zammad-go-mcp.exe",
      "env": {
        "ZAMMAD_URL": "<ZAMMAD_URL>",
        "ZAMMAD_TOKEN": "<ZAMMAD_TOKEN>"
      }
    }
  }
}

Environment variables

ZAMMAD_URLZAMMAD_TOKEN
Author
@arush15june
Category
Customer Support, AI Chatbot
Updated
Oct 6, 2026

Features

  • zammad://tickets

  • zammad://tickets/{ticket_id} (Template)

  • zammad://users

  • zammad://users/{user_id} (Template)

Tools (7)

  • create_ticket

    Creates a new ticket in Zammad.

  • search_tickets

    Searches for tickets based on a query string.

  • add_note_to_ticket

    Adds an internal note (article) to an existing ticket.

  • get_ticket

    Retrieves details for a specific ticket by its ID.

  • get_user

    Retrieves details for a specific user by their ID.

  • search_users

    Searches for users based on a query string (e.g., email, login, name).

  • get_ticket_articles

    Retrieves all articles (communications) for a specific ticket.

Details on this page are taken from the project's README. Open README

Supported clients

Clients mentioned in this server's README:

View all
Claude Desktop logo

Claude Desktop

Desktop · Freemium · Proprietary

Anthropic's official Claude AI desktop application. Supports MCP servers to extend functionality.

WindowsMacOS

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