Marketing · AI Customer Service Assistant
Yuma Ticketing Assistant
Auto-reply, improve support efficiency, increase revenue.
Freemium
- Website
- yuma.ai
- Category
- Marketing › AI Customer Service Assistant
- Pricing
- Freemium
- Platforms
- website
About Yuma Ticketing Assistant
Automate ecommerce support, sales, social, and chat with AI agents that resolve tickets, grow revenue, and keep response times low without scaling headcount. Every stage of the customer journey, handled by the right AI agent Autonomously resolve up to 89% of conversations across pre-purchase questions, support tickets, and social DMs. Built for any eCommerce platform. Connects to your helpdesk. One AI. Every question your customers ask. Pre-purchase, post-purchase and social, run by one AI that follows your process and shows its work. First response from 24 hours to 12 minutes The core of Yuma. AI agents plug into your helpdesk and handle WISMO, returns, refunds, cancellations, subscription changes, and address edits end to end. They take actions, not just send replies. 75+ pre-built automations. Real-time carrier data. Brand voice across every channel.
Features
" The first answer from a human used to take 72 hours. Now, for a large portion of tickets, it's within an hour. "
" Yuma not just converses but automates external actions in 3rd party services. Which is a game changer. "
" We've automated more than 62% of our total tickets in just a few months while keeping our Trustpilot score of 4.8/5. "
" Yuma helped us cut first response time by 87.5% and save $30,000 a year, while boosting our Google rating from 3.5 to 4.4. "
" Our clients' satisfaction scores improved with Yuma. The responses are indistinguishable from human agents, instant and consistent. "
Screenshots
Reviews
“" Yuma handles 89% of our tickets. We scaled to 150K+ tickets a month without adding headcount. "”
“" Clove went from day-long response times to under 3 minutes, automated 70% of tickets, and hit 3x ROI, all within their first 90 days on Yuma. "”
“" The first answer from a human used to take 72 hours. Now, for a large portion of tickets, it's within an hour. "”
“" Yuma not just converses but automates external actions in 3rd party services. Which is a game changer. "”
“" We've automated more than 62% of our total tickets in just a few months while keeping our Trustpilot score of 4.8/5. "”
