Sweepr - Digital Customer Care

Building the operating system for telco digital care We’re on a mission to help Service Providers deliver digital care that actually resolves. Sweepr is the journey orchestration platform trusted by Tier 1 operators to design, deploy, and optimize intelligent subscriber experiences. Sweepr is now part of Plume, combining our journey orchestration platform with Plume’s unmatched home network intelligence. Together, we’re delivering the most context-aware digital care experiences in the industry. Sweepr’s story began in 1999 when Alan (CEO) and Jim (CTO) arrived to work at a new start-up on the very same day. Colleagues at first, they quickly became close friends and developed a strong partnership over the next 22 years.