Risotto
AI-based IT help desk for efficient support in Slack.
Paid
- Website
- tryrisotto.com
- Category
- Chatbot › AI Chatbot
- Pricing
- Paid
- Platforms
- website
Build the automations | The bottleneck isn't your team. | actually help. | your team can talk to. | Jump on a call to understand: | If the answer is password resets, tool access, or “check the documentation,” it’s time to get Risotto. Automate the noise and let your team work on things that actually move the needle. | Watch a live tier 2 escalation run through the full enrichment process with ticket types that mirror yours. | See exactly how Risotto connects to your existing ticketing environment and what the agent experience looks like.
About Risotto
Risotto is an AI help desk for IT teams with cross-department functionality, IAM automations, Slack ticketing, and automatic knowledge management. AI support. Built by IT, loved by employees. Automate up to 60% of internal service issues with an AI agent that understands context, not just keywords. Smart routing, instant answers, and help that actually helps for every department in the organization. Trusted by lean support teams with big hearts (and bigger ticket queues). Manual, repetitive support is no fun. Let Risotto bring joy back. An AI ITSM agent that resolves even complex requests. Risotto’s AI goes beyond FAQs. It captures context, resolves requests end-to-end, and only escalates requests that absolutely need IT intervention.
Features
You’re most likely to benefit from Risotto if:: benefit from Risotto if:
You’re most likely to benefit from Risotto if:
30-day free trial
Slack ticketing workflows
Integrate your existing ticketing or use ours
Easy Multi-department routing (single support funnel)
Screenshots
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Reviews
“Don’t take our word for it. See how teams like yours are breezing through support.”
“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing. Charles Verrey IT Manager at Retool Read full case study”
“Our prior SLA for solving support issues was 2 days but with Risotto we're now averaging under 1 day, which is amazing.”
