Proto AICX
Inclusive CX automation and multilingual contact center automation.
Paid
- Website
- proto.cx
- Category
- Chatbot › AI Chatbot
- Pricing
- Paid
- Platforms
- website
Voice credits can be bought on any plan, from Starter plan upward â there is no tier to reach first. | 1 credit per request Text-to-speech Any voice language, up to 5,000 characters, returned as base64 MP3 or WAV audio. | 1 credit per request | 1 credit | per request | Text-to-speech | Any voice language, up to 5,000 characters, returned as base64 MP3 or WAV audio. | 1 credit per request Speech recognition Transcribes up to 15MB of MP3 or WAV audio. A failed request is not charged.
About Proto AICX
Meet Proto's global team deploying AI workflows in emerging markets. Learn about our mission, values, and leadership dedicated to inclusive AI access.
Features
Proto V3.0: AI agents, unified inbox, workflows, ticketing and analytics â priced per plan, billed monthly or annually.
What comes with every credit: Voice credits
Additional credits
Platform advisor
Configuration
Customised AI agents
Multi-channel deployment
Voice messaging
Screenshots
Reviews
“"The multilingual Proto AI agent empowers consumers by providing an accessible channel for complaints, supporting the central bankâs commitment to financial service innovation."”
“"The National Bank of Rwanda is pleased to deploy the Proto customer complaints handling AI system. The Intumwa AI agent will include customers in their local languages and preferred messaging channels."”
“"With Proto's AI agents, we have the opportunity to automate the complaints handling process and shift from a reactive to proactive approach that serves our people, strengthens accountability, and renews public trust."”
“âProto delivered noticeable results immediately after deployment, greatly reducing the number of routine concerns we handle by providing 24/7 responses. It can also be trained quickly with new data, making it a highly adaptable tool for our customer service operations.â”
