Mavenoid
Support platform for hardware companies
Paid
- Website
- mavenoid.com
- Category
- Chatbot › AI Chatbot
- Pricing
- Paid
- Platforms
- website
About Mavenoid
From support automation to live support, evaluate your product support teams with analytics that track resolution rates, abandonment points, and more. Insights that improve products & earn revenue Understand where customers pick up and drop off throughout a new sale or upsell process, identify common product issues, and ultimately turn customer support into a revenue generator. Track self-service and live support resolution rates, how each piece of support content is performing, and when customers abandon troubleshooting — all from one dashboard. Turn qualitative customer feedback from automated support and live agent conversations into product improvements by identifying the root causes of broken components, confusing interfaces, and more.
Screenshots
Reviews
““What we like best about Mavenoid is reducing the incoming inquiries by a large percentage. The whole process from start to finish has been excellent and we have been supported in making the most optimal decisions to allow for us to best serve our customers.””
“Ross S., International Customer Excellence Manager, Mid-Market, 51–1000 employees”
“”We've been using Mavenoid's suite — including the voice assistant, self-service virtual assistant, live chat, and generative answers — and it's been a game-changer for our support operations.” User in Transportation/Trucking, 51-1000 employees”
“”We've been using Mavenoid's suite — including the voice assistant, self-service virtual assistant, live chat, and generative answers — and it's been a game-changer for our support operations.” ”
