LumenVox

Conversational AI is built into the Capacity Platform and also available as configurable, conversational AI components to directly integrate into your contact center stack. Cobbled-together speech tools, outdated IVRs and generic voice assistants frustrate customers and slow down support. Get Conversational AI that’s on-brand, accurate and seamless—no more clunky interactions, just smarter automation that sounds like you. Reduce handling time with AI-driven automation. Eliminate fraud and streamline authentication. Custom voices ensure on-brand conversations. Frictionless Authentication Verifies users instantly with biometric voiceprints—no passwords needed.