Kasisto

Digital channels start the work; a Unified Frontline finishes it. Backbase coordinates customers, employees and AI agents on the systems you already run. The Banking OS that unifies your frontline. Connect customers, employees and AI agents in one system—so every request runs from first intent to final resolution. “We’re onboarding 10X more customers and processing 6 million transactions a month.” • Shameer Patel, I&M Bank Digital channels start the work. A Unified Frontline finishes it. Banks have digitized the interaction. But the work behind it still crosses channels, teams and systems—and too often gets finished by hand.