Intercom screenshot

Chatbot · AI Chatbot

Intercom

Give customers faster answers with Intercom's integrated knowledge base and reduce the support team's workload.

Freemium
Website
intercom.help
Category
Chatbot › AI Chatbot
Pricing
Freemium
Platforms
website

Intercom helpdesk with Fin AI Agent Combine Intercom with Fin for a single, fully integrated customer service platform. $29 Per Seat/Mo + $0.99 Per Outcome Start free trial Contact sales | Intercom helpdesk with Fin AI Agent Combine Intercom with Fin for a single, fully integrated customer service platform. $29 Per Seat/Mo + $0.99 Per Outcome | Fin AI Agent | Combine Intercom with Fin for a single, fully integrated customer service platform. | $29 Per Seat/Mo + $0.99 Per Outcome | $29 Per Seat/Mo | Per Seat/Mo | $0.99 Per Outcome

About Intercom

Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before. A complete system for human and AI customer service Intercom is a fully-featured AI-powered helpdesk With an omnichannel inbox, AI-powered ticketing, and real-time assistance from Copilot, your human team has everything they need to onboard faster, work more efficiently, and deliver better customer experiences. Maximize productivity with an AI-enhanced inbox Give every agent an AI assistant that provides expert guidance, automates repetitive work, and translates conversations in real time.

Features

  • Apps & Integrations

  • Knowledge Hub

Screenshots

Screenshots
Product tour and onboarding checklist guiding a customer through a banking app
Product tour and onboarding checklist guiding a customer through a banking app
Product tour, site maintenance banner, and onboarding checklist guiding a customer through a banking app
Product tour, site maintenance banner, and onboarding checklist guiding a customer through a banking app
Screenshots
Screenshots
Headshot of Isabel Larrow
Headshot of Isabel Larrow

Reviews

““ We’ve been seeing around 560,000 resolutions a month with Fin, at about a 79% resolution rate, which is incredible when you think of all the conversations that are not funneling to our human team. ””

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““ What really stood out to me was how easy Fin was to use, how quick I could get it up and running. The UX was fantastic. It was a very fresh build, easy to understand and use, and it just fit well into our current tech stack. ””

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““ One of the biggest benefits of moving to Intercom was having a single support platform. Instead of stitching together multiple tools, we now have one connected system for both AI and human support. ””

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