Marketing · AI Customer Service Assistant
Intercom
Automated and human support for faster resolutions.
Freemium
- Website
- intercom.com
- Category
- Marketing › AI Customer Service Assistant
- Pricing
- Freemium
- Platforms
- website
Get an estimated cost for Intercom’s AI-first customer service platform, based on your team size, expected Fin outcomes, and more. | Calculate costs | Estimate how much time and money Fin could save your team, based on your current and future support volume. | Calculate savings | Startups get 93% off Get a direct line to your customers with best-in-class support. Apply now | Get a direct line to your customers with best-in-class support. Apply now | Get a direct line to your customers with best-in-class support. | Thousands of businesses have already seen transformational results
About Intercom
Intercom is the only helpdesk with a natively integrated AI Agent, Fin, meaning every customer conversation improves the next one, enabling perfect experiences that were never possible before. A complete system for human and AI customer service Intercom is a fully-featured AI-powered helpdesk With an omnichannel inbox, AI-powered ticketing, and real-time assistance from Copilot, your human team has everything they need to onboard faster, work more efficiently, and deliver better customer experiences. Maximize productivity with an AI-enhanced inbox Give every agent an AI assistant that provides expert guidance, automates repetitive work, and translates conversations in real time.
Features
Apps & Integrations
Knowledge Hub
Screenshots
Reviews
““ We’ve been seeing around 560,000 resolutions a month with Fin, at about a 79% resolution rate, which is incredible when you think of all the conversations that are not funneling to our human team. ””
““ What really stood out to me was how easy Fin was to use, how quick I could get it up and running. The UX was fantastic. It was a very fresh build, easy to understand and use, and it just fit well into our current tech stack. ””
““ One of the biggest benefits of moving to Intercom was having a single support platform. Instead of stitching together multiple tools, we now have one connected system for both AI and human support. ””
““ We’re saving hundreds of thousands of dollars with Fin today, and as we continue to open more studios, that’s projected to reach millions. ””
““ The numbers speak for themselves. We’re seeing a 50% resolution rate with Fin, which is pretty amazing! ””
