Productivity · AI Forms & Surveys
ClientZen
ClientZen is an AI tool that analyzes feedback to identify customer pain points and provide actionable insights.
Paid
- Website
- clientzen.io
- Category
- Productivity › AI Forms & Surveys
- Pricing
- Paid
- Platforms
- website
Get started with a 30-day free trial. No credit card needed. Billed montly Billed yearly - Save 20% | Get started with a 30-day free trial. No credit card needed. | Billed montly Billed yearly - Save 20% | Billed montly | Billed yearly - Save 20% | - Save 20% | Accurate insights | Feedback trends
About ClientZen
ClientZen cleans, analyses and monitors your feedback across the entire customer journey. ClientZen automates feedback analysis and gives you accurate insights, instant answers with Mantra AI and real-time monitoring. Trusted by leading customer centric businesses Securely connect your source of customer intelligence Easily bring all your events to map the whole Customer Journey Be aware of what drives negativity and know where to act. Track recurring customer issues, reduce ticket volume, and automate customer support reporting.
Features
Automated feedback analysis: define ones own topics and receiving reports to those, really
Automated feedback analysis
ClientZen applies smart semantic tags automatically, to every customer feedback (tickets, reviews, calls & more).
Consistent tagging, at scale, applied automatically
Feedback analytics
Automated tagging and classification
Custom categories and topics
Customer pain-points discovery
Screenshots
Reviews
“What our clients say -80% Reduced team workload -14% Drop in client negative sentiment -9% Reduced time for support”
“-80% Reduced team workload -14% Drop in client negative sentiment -9% Reduced time for support”
““ClientZen lets us turn unstructured feedback from various channels into clear insights that support our product vision. With each release, we can see how the users react to it.” Lucas Marchionne, Voice of Customer manager”
