Marketing · AI Customer Service Assistant
AnsweriQ
AI-powered customer service transformation
- Website
- answeriq.com
- Category
- Marketing › AI Customer Service Assistant
- Platforms
- website
About AnsweriQ
AnsweriQ makes customer service effortless for customers, agents, and businesses. Learn more about AnsweriQ's journey now. Products SELF-SERVICE AI Deflection Bot New Solve issues via chatbot Self Assist Content suggestions for webform queries Auto Response Bot case resolution via emails AGENT AI Robo Assist Single-click process automation Agent Assist Case solution recommendations for agents Auto Triage Auto classification and routing SELF-SERVICE AI Deflection Bot New Solve issues via chatbot Self Assist Content suggestions for webform queries Auto Response Bot case resolution via emails Deflection Bot New Solve issues via chatbot
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Reviews
“AnsweriQ helped automate our customer service order cancellation process. What used to take 5 to 7 minutes of an agent's time now takes us 30 seconds. It integrates right with Zendesk, our CRM platform, and works across all channels when a customer emails, chats, or calls us. Colin Crowley - VP, Customer Experience”
“Macro usage at SeatGeek has increased 3x over since we started using AnsweriQ - making our operation more efficient and our responses more consistent, while also giving our agents more time to focus on complex customer needs. David Harrison - CX Operations Analyst”
